Article Archive

Neil Gaiman – The One Thing You Have…

In 2012, Neil Gaiman, a celebrated author of extraordinary talent and versatility gave an inspiring Commencement Address at The University of the Arts in Philadelphia, PA.

Enjoy his speech on YouTube,, and if you haven’t had the pleasure, do sample his books, graphic novels and movies.

See you in 2019!

– Ann and Gary Ralston

photo and treatment ©2016, 2018 Ann Ralston
(click on image for larger version)

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Monday, December 31st, 2018 Art and Inspiration, Article Archive, Main Page, Personal Mastery, The Creative Process, Values Comments Off on Neil Gaiman – The One Thing You Have…

Develop a Continuous Scan for Disruptive Tech Trends

Our top sources for staying abreast of exponential and disruptive technology trends

Updated 2018-03-21: We follow these sources every day – high-quality can’t-miss information feeds. They are written in plain language and discuss social and business implications of the technologies and discoveries. 

The Exponential View



Curated by London-based researcher, Azeem Azhar. Exponential change: technology, business models, political economy & society. Recommended by ExO colleague, Kaila Colbin: “One of my absolute favorites, a weekly curated collection of links, with a brief phrase or sentence as to why each one is interesting. I never miss an issue, and it usually generates a couple hours at least per week of worthwhile content.”

MIT Technology


10 Breakthrough Technologies list – 2017
Subscribe to “The Download” newsletter

Tip: At the same time, consider subscribing to “Chain Letter” – all things blockchain, “The Algorithm” – all things AI, and “Clocking-In” – a daily look at the workplace of the future…

In their words:

“Every day, we provide an intelligent, lucid, and authoritative filter for the overwhelming flood of information about technology. We do this with serious journalism, written in clear, simple language, by a knowledgeable editorial staff, governed by a policy of accuracy and independence.

We do this in features, news analysis, business reports, photo essays, reviews, and interactive digital experiences that invite our readers to probe deeper, examine data, and get to know experts and their opinions to see, explore, and understand new technologies and their impact.”

We agree. If you only subscribe to one source, this is it.




Top Business Intelligence served with outrageous attitude!

From the Site: Our team comes to work every day to build technology that helps corporations guess less and win more. We aggregate and analyze massive amounts of data and use machine learning, algorithms, and data visualization to help corporations replace the three Gs (Google searches, gut instinct and guys with MBAs*) so they can answer massive strategic questions using probability, not punditry. Backed by the National Science Foundation and venture capital investors.

Reader Quotes:

“I really enjoy how digestible this newsletter is. It takes an overwhelming amount of research and serves it palatably. Plus, it is super fascinating stuff. So thanks! I have learned a lot since subscribing.”

“I can truly say that being close to CB Insights has made me a better thinker and consequently a better professional. It has also exposed me to verticals that I don’t usually cover, and helped me tremendously as I was exploring opportunities in operating capacities in such verticals…”

Recommended by ExO Colleague, Pedro Pinho:”great Business Intelligence, in my opinion. Comprehensive maps of startups per industry available for free which give you an index of companies to explore further.”




One extremely smart and accomplished inventor and futurist.

Bio: Ray Kurzweil has been described as “the restless genius” by The Wall Street Journal, and “the ultimate thinking machine” by Forbes.  Inc. magazine ranked him #8 among entrepreneurs in the United States, calling him the “rightful heir to Thomas Edison,” and PBS selected Ray as one of 16 “revolutionaries who made America,” along with other inventors of the past two centuries. He is considered one of the world’s leading inventors, thinkers, and futurists, with a 30-year track record of accurate predictions.

  • Principal inventor of the first CCD flatbed scanner, the first omni-font optical character recognition, the first print-to-speech reading machine for the blind, the first text-to-speech synthesizer, the first music synthesizer capable of recreating the grand piano and other orchestral instruments, and the first commercially marketed large-vocabulary speech recognition.
  • 20 honorary doctorates, and honors from three U.S. presidents.
  • 7 books, 5 national bestsellers. The Age of Spiritual Machines was the #1 best-selling book on Amazon in science. The Singularity Is Near was a New York Times bestseller, and has been the #1 book on Amazon in both science and philosophy. His latest New York Times bestseller is How to Create a Mind: The Secret of Human Thought Revealed.
  • In 2012, Ray Kurzweil was appointed a Director of Engineering at Google, heading up a team developing machine intelligence and natural language understanding.

WIRED Newsletter –



Technology collides with culture! I read it every day for early insight into the social impact of technology…

From the Site:  The WIRED conversation illuminates how technology is changing every aspect of our lives—from culture to business, science to design. The breakthroughs and innovations that we uncover lead to new ways of thinking, new connections, and new industries. WIRED reaches more than 30 million people each month through, our digital edition, the magazine, social media, and live events.

Peter Diamandis –

Technology Blog
Abundance Insider Blog
Exponential Wisdom Podcast (with Dan Sullivan)
Top 10 Tech Trends Transforming Humanity – EBook published January 2017

Peter Diamandis in Zero-Gravity

Dr. Peter H. Diamandis is an international pioneer in the fields of innovation, incentive competitions and commercial space.

  • XPRIZE Foundation, best known for its $10 million Ansari XPRIZE for private spaceflight.
  • Human Longevity Inc. (HLI), a genomics and cell therapy-based diagnostic and therapeutic company focused on extending the healthy human lifespan.
  • Co-Founder Singularity University, a graduate-level Silicon Valley institution that studies exponentially growing technologies, their ability to transform industries and solve humanity’s grand challenges.
  • Planetary Resources, a company designing spacecraft to enable the detection and prospecting of asteroid for precious materials. Also Co-Founder of Space Adventures and Zero-Gravity Corporation.
  • New York Times Bestselling author of Abundance – The Future Is Better Than You Think and BOLD – How to go Big, Create Wealth & Impact the World.
  • Undergraduate degree in Molecular Genetics, a graduate degree in Aerospace Engineering from MIT, and M.D. from Harvard Medical School.

Alright, love-hate time. This source is the breathless fanboy of technological advance. Highly-visual format, interesting infographics, but sensational, click-bait headlines. Put up with it, and the Toyota Prius-sponsored reality-video pieces, and there is good stuff underneath. I roll my eyes often, but I do scan it.

Input from my colleagues in the ExO Network 

I asked my colleagues what they were following, and discovered a range of other sources.

Tech.EU – a European-focus tech newsletter, covering some of the more obscure emerging markets outside the major EU tech centers. Recommended by Pedro Pinho.

The Millennium Project – Founded in 1996 after a three-year feasibility study with the United Nations University, Smithsonian Institution, Futures Group International, and the American Council for the UNU. It is now an independent non-profit global participatory futures research think tank of futurists, scholars, business planners, and policy makers who work for international organizations, governments, corporations, NGOs, and universities. Recommended by Evonne Heyning, Paul Epping

Future of Life Institute – With an advisory board that includes Stephen Hawking, Elon Musk, Morgan Freeman, Alan Alda, the co-founder of Skype and others, it is worth a visit for certain. “We are currently focusing on keeping artificial intelligence beneficial and we are also exploring ways of reducing risks from nuclear weapons and biotechnology.” Recommended by Paul Epping

Singularity Hub – published by Singularity University, Singularity Hub chronicles technological progress by highlighting the breakthroughs, players, and issues shaping the future as well as supporting a global community of smart, passionate, action-oriented people who want to change the world. Recommended by Evonne Heyning

The Economist Technology Quarterly – deeper analysis in plain language. Recommended by Nicole-Anne Boyer

Sites requiring a bit of sifting for the good stuff

As recommender, Eduardo Labarca points out: “Please consider that today there are a lot of “science” websites that distort news only to get more readers. We should filter and evaluate.” Great reminder!

Medium – Every day, thousands of people turn to Medium to publish their ideas and perspectives. Leaders. Artists. Thinkers. And ordinary citizens who have a story to tell. Posts range from scrutinies of world affairs to deeply personal essays. Medium sifts the best of these for you and delivers them directly onto your home page. Recommended by Tony Manley, who comments: Although the articles on Medium can be varied, the good ones tend to bubble up to the top pretty quickly. They often provide useful insights from people working with the technologies. Obviously, you need some idea of what you are looking for in order to get the best out of it.

Quartz – Quartz is a digitally native news outlet, born in 2012, for business people in the new global economy. Our coverage of this new global economy is rooted in a set of defining obsessions: core topics and knotty questions of seismic importance to business professionals. These are the issues that energize our newsroom, and we invite you to obsess about them along with us. Recommended by Evonne Heyning.

Thank you to all our contributors!

Biomimicry / Biomimetics

See our blog post: Biomimicry – How Nature is Inspiring Radical Innovation

What are your go-to sources for your ‘future-scan’? 

Contact me and I’ll add to the list…

Innovation by itself turns out
not to be the trump card we expected;
more important is the ability to scale innovation,
to blend creativity with discipline.

– Jim Collins
author, Great by Choice:
Uncertainty, Chaos, and Luck
– Why Some Thrive Despite Them All

– Gary Ralston, © 2017 Ralston Consulting Inc.

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Monday, January 8th, 2018 Article Archive, Business Insights, Drivers of Change, Exponential Organizations, Main Page, Scaling Up, Start Up, Technology Comments Off on Develop a Continuous Scan for Disruptive Tech Trends

It is in our hands to make a difference…

This holiday season, we have made a contribution to The PAST Foundation, in recognition of our neighbors, clients, family, and friends. The funds will support the prototype of a new high school Drone and Robot Team competition that will be launched in 2018. Wishing you a wonderful holiday and a healthy, happy New Year! 

– Ann and Gary Ralston

What is The PAST Foundation?

For 18 years, PAST, a non-profit foundation, has been a leader in designing STEM education, bringing transdisciplinary problem-based learning to educators and experiential programs to students. PAST was recently recognized by the U.S. Department of Education for its Excellence in Innovation in the STEM 2026 vision report.

Working across 34 states, offering 136 programs, educating over 15,000 teachers, engaging 327 partners impacting nearly 185,000 students, we have remained laser-focused on transforming education.

PAST Innovation Lab, a world-class Education R&D prototyping facility in Columbus, Ohio, connects schools, business and industry and the community together to build innovative programs for students to prepare them for the future.

Watercolor © 2017 Ann Ralston

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The Right “Vehicle” for Business Growth

Mae and Bob’s Business Growth Stalls

“I may as well be playing Whack-a-Mole” said Mae. “This stopped being fun a while ago.”

Mae (not her real name) was beside herself with frustration as she described the situation. Over 15 years ago, she and her husband, Bob, (not his real name, either) left their careers in broadcasting to build state-of-the-art videoconference facilities and events for corporations. They had grown their company to $15 million dollars annual revenues with respectable margins, relying on a combination of three anchor corporate clients, a gift for finding the best technical staff, and an incredible work ethic.

But over the last two years, revenue had plateaued and stubbornly refused to budge. Worse, initiatives intended to restart revenue growth were eating up profits, time and energy, and were causing unintended consequences that undermined any temporary gains.

“We underestimated how rapidly equipment prices would fall – when we started, a 4K resolution video camera rented for $3,000/day – now 4k is available in a $200 webcam.”

She shook her head. “We underestimated how quickly the cheap, low-end cloud-based services would improve. Zoom is eating corporate share from the expensive systems we sell, for $12 / person / YEAR in volume.

“Mostly, we failed to anticipate the millenials’ shifting attitudes toward big, in-person meetings – they’re fine with seeing 24 faces arranged in tiles on their laptop screens. Who needs boardrooms with custom videoconference setups?? We got complacent living off a premium market that is now evaporating.

“Bob isn’t coming out and saying it, but I know he is increasingly stressed about our personal financial situation. We’re in that perfect storm of kids entering college, parents aging a little too rapidly, and we’re behind in saving for retirement because everything is tied up in the business.”

She was quiet for a moment, then: “Bob and I have been a great team for as long as I can remember, but I won’t lie – we’ve been pretty abrupt with each other, with our staff, and with everyone in our families. We started our own business for the freedom it gave us to raise our family. Now, though, the price we’re paying – that our family is paying – is too high.”

Mae and Bob’s critical mistake was in believing that one business model, or ‘growth vehicle’ would take them as far as they wanted to grow, for as long as they wanted to grow.

A Vehicle for Business Growth?

You choose a vehicle – sports car, moving van, moped, snowmobile, earthmover – to match the mission ahead. Each vehicle has a different top speed, fuel economy, terrain requirements, hauling capacity and so on. Make the right choice and you not only deliver the goods on-time and on-budget, you enjoy the ride!

Business growth is much the same. Different stages of business growth demand different business models or “vehicles for growth” Growing from startup through $1 million revenues and 5 people requires a completely different set of characteristics (people, strategy, execution, cash) than growing a company from $50 million revenues and 120 people through an IPO (Initial Public Offering).

If you choose the wrong growth vehicle for the mission, or fail to change vehicles when the terrain changes, then you won’t enjoy the ride!

The Wrong Growth Vehicle

How might you tell if you are using the wrong vehicle or business model for your stage of growth?

  • Revenue growth slows despite your best efforts
  • Profits decline
  • Your best clients start shopping around
  • Your best employees update their LinkedIn profiles
  • Your banker takes increasing interest in your financials
  • Everything seems to take more effort but yields a diminishing return
  • Like Mae and Bob, your frustration and personal stress are increasing
  • You no longer enjoy the ride.

The Right Growth Vehicle(s)

Designing your optimal vehicle for growth is not a one-and-done thing. This is the art of Scaling Up a business. You are constantly evolving your strategies, models and execution plans, informed by and interacting with the environment and markets around it. Don’t think of a single vehicle or business model, rather a roadmap of current and future business models, all evolving and ready when you need them.

The good news is that the PROCESS for designing, managing and evolving your growth vehicles is actually quite consistent and straightforward, and is fueled by an owner’s vision, persistence and unending hunger to learn.

There are quite a few good processes out there, but for our small and mid-market business clients, Ann and I trust and recommend the Scaling Up Business Growth Process, created by Verne Harnish and adopted by over 20,000 organizations worldwide. Ralston Consulting Inc is certified by Gazelles International Coaches.

Your Next Steps

– Gary Ralston, © 2017 Ralston Consulting Inc.

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Monday, August 21st, 2017 Article Archive, Business Insights, Business Models, Main Page, Scaling Up Comments Off on The Right “Vehicle” for Business Growth

Biomimicry – How Nature is Inspiring Radical Innovation

How can Biomimicry help my product or service gain a competitive edge?

Nature has already solved virtually every problem that humans are facing and in considerably better ways than anything humans have achieved.

Biomimicry is a rapidly growing design discipline that provides breakthrough strategies for solving business and technical challenges. At the center of this growing movement has been award-winning inventor and biomimetic entrepreneur Jay Harman, author of The Shark’s Paintbrush: Biomimicry and How Nature is Inspiring Innovation.

A 2013 Fermanian Institute report determined that by 2030, bioinspiration could account for $1 .6 trillion in total GDP, including $425 billion of US GDP. Savings in reduced resource depletion and pollution could amount to an additional $0.5 trillion worldwide.

There is not a business or product today that can’t improve profits, reduce liability, or solve intractable problems through the application of biomimetics.

“The Shark’s Paintbrush reveals how nature is inspiring design to be more efficient, effective, resilient, and beautiful.

In Nature’s 3.8 billion years of design experience, the roughly 99% of designs that didn’t work got recalled by the Manufacturer. The 1% that survived can teach profound lessons about how things should be made, how they work, and how they fit.

Jay Harman’s immersion in and curiosity about the natural world have made him one of the best biomimetic designers. The Shark’s Paintbrush is a masterly field guide for all designers and entrepreneurs who aspire to help the world of the made work like, and live harmoniously with, the world of the born.”

–Amory B. Lovins, Chairman and Chief Scientist, Rocky Mountain Institute


  • explore or search for solutions by function, strategy, or organism



To reach Jay Harman:

Facebook: @TheSharksPaintbrush

This article ©2016, from a program guide for The Fortune® Growth Summit, October 25 and 26, 2016, Dallas, TX, held in partnership with

Join us for our next Scaling Up Business Growth Workshop in Columbus, OH.

To learn more and register your team, go to or contact Ann Ralston, or 614-761-1841 x2.

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Friday, March 17th, 2017 Article Archive, Book and Media Reviews, Business Insights, Corporate Social Responsibility, Main Page, Process Improvement, Scaling Up, Social Enterprise, Start Up, Sustainability, Technology Comments Off on Biomimicry – How Nature is Inspiring Radical Innovation

10 Questions: Company Health Check

Elevate Your Game!

You work hard, you’ve invested in growth and yet you still feel like there’s opportunity to elevate your company’s performance. What’s missing? How can you amplify your game?

Below are 10 questions to help you assess your company’s overall health and readiness to scale up:

1. Do you have a clearly written and communicated CORE PURPOSE, shared by everyone?

2. What are your CORE VALUES? How well do you reinforce them throughout employee hiring and development?

3. Can everyone on the team articulate how your business makes money, and how they influence the bottom line?

4. Does your whole team know your 1, 3 to 5 and 10-year targets?

5. Who is your CORE CUSTOMER and are you reaching them effectively?

6. What 3 – 5 attributes differentiate you from your competition?

7. Do you have the right people in the right seats?

8. Do all team members have priorities with KPIs that are tracked weekly, quarterly and annually?

9. Do you have a MEETING RHYTHM that keeps your teams synchronized, focused, learning, aligned and motivated?

10. Do you have a ONE-PAGE-STRATEGIC-PLAN, and is your team aligned around it? Is it yielding the growth you want?

If you are struggling to answer any of these questions (or you don’t like your answers), we can help.

scalingup-book-cropNext Actions:


Scaling Up Public Workshops

4dgiccert-logorgb100x72Custom Engagement

– Gary Ralston

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What is the Scaling Up Business Growth Workshop?


Fast-growing companies ― not small ones or big ones ― create almost all the jobs and innovation in our economy, and Verne Harnish has been an invaluable guide to leaders of such companies, like me. Scaling Up helps us put in place the disciplines critical to building a significant business.”

Graham Weston, Chairman and CEO, Rackspace (NYSE: RAX)


Business Leaders who diligently apply the Scaling Up framework for rapid business growth can reasonably expect: 


  • 2x or more cashflow
  • 3x industry profitability
  • Valuation increase compared to the competition
  • More time for the right things, and
  • Enjoy the climb to success!

The Scaling Up Business Growth Workshop is a one-day hands-on session where we introduce the four major decision areas every company must get right: People, Strategy, Execution, and Cash. You and your leadership team will invest a full, productive day focusing ON your business rather than IN your business.

You will work through a series of powerful, simple one-page growth tools, including the One-Page Strategic Plan™ and the Rockefeller Habits Checklist™, which more than 40,000 firms around the globe have used to scale their companies successfully – many to $1 billion and beyond.

Running a business is ultimately about freedom. Scaling Up shows business leaders how to get their organizations moving in sync to create something significant while enjoying the ride!

(Take a sneak preview – See sample One-Page Strategic Plans™ for a variety of industries, and download 11 of the 50+ one-page growth tools available, here.)

Join us for our next Scaling Up Business Growth Workshop in Columbus, OH.

To learn more and register your team, go to or contact Ann Ralston, or 614-761-1841 x2.

– Gary Ralston, © 2017 Ralston Consulting Inc.

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Monday, February 20th, 2017 Article Archive, Main Page, Scaling Up Comments Off on What is the Scaling Up Business Growth Workshop?

Get Your Free Scaling Up One-Page Growth Tools!

Simple, Practical, Actionable – and Downloadable Right Now!

Get Scaling Up on Amazon!Scaling Up Growth Tools are designed to get to the point and get results, helping you and your team scale up your organization like never before.

Based on Scaling Up, by Verne Harnish

Scaling Up: How a Few Companies Make It…and Why the Rest Don’t [ read | listen ], is your definitive manual for learning and applying these tools to scale up your venture.

Three types of one-page tools are available:

11 Growth Tools for Business – If you are the do-it-yourself type, here are 11 core tools you can download and use in your business, in conjunction with the Scaling Up book. These tools are also featured in our Scaling Up Public Workshops (see below for our next course).

11 Growth Tools for Social Sector – Your Social Sector venture is not simply a Private Sector outfit with a different tax return! These tools are tuned to the specific needs of Social Sector organizations, using language that resonates with your board, staff, volunteers and stakeholders. Ask about our Scaling Up Social Sector Workshops…

50+ Growth Tools for RCI Clients – as one of our Business or Social Sector clients, we access over 50 (and growing!) powerful one-page tools to help your organization begin, advance and master Scaling Up! Call us to discuss if this route is right for your venture.

Sample One-Page Strategic Plans (OPSP)

All this talk of One-Page Strategic Plans – show me some examples!

Running a business is ultimately about freedom. Scaling Up shows owners and leaders how to get their organizations moving in sync to create something significant while enjoying the climb to success!

Best regards,
Ann and Gary Ralston

Join us for our next Scaling Up Business Growth Workshop in Columbus, OH.

To learn more and register your team, go to or contact Ann Ralston, or 614-561-5273.

© 2017 Ralston Consulting Inc.

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What’s your Critical Number THIS Quarter?

How Home Care Assistance Tackled a Bottleneck to Business Growth

What TOP “bottleneck” or choke point keeps you from scaling up your business in a meaningful way?

Bottlenecks are often resistant to simple hacks and half-measures. Removing your biggest bottlenecks is an ALL HANDS EFFORT, and takes SINGLE-MINDED FOCUS for a FIXED PERIOD to CHANGE THE SYSTEM.

Lori Wengerd, Owner and President of Home Care Assistance Columbus, is setting out to change the way the world ages. Her firm provides premier live-in and hourly care for older adults to ‘age in-place’. Last fall, she determined that her biggest bottleneck to growth was the frequency with which her caregivers needed to reschedule their work at short notice (“call-offs”). While clients continued to receive great service, handling each call-off was costly to the organization in many ways. If not addressed, growing the business and adding caregivers would only make the situation worse.

The Critical Number is simply a business measure or KPI that tracks early and ongoing progress removing the big bottleneck. Leaders set a Company Annual Critical Number and supporting Company Quarterly Critical Number. In a given quarter, EVERYONE is focused on ONE THING to help scale up the company.

Lori attended our one-day Scaling Up Business Growth Workshop in October, 2016, where she built a One Page Strategic Plan™, and set a Critical Number for Quarter 4, 2016 – “percentage of call-offs” – measured weekly. In the balance of the quarter, Lori and her team reduced weekly percentage of call-offs by as much as 75%, seriously reducing internal drama and opening new opportunities for profitable growth!

Lori reports: “I regularly read books on business growth and am good at implementing ideas that fit my business model. However, it wasn’t until I attended the Scaling Up Course led by Jon Iveson and Gary Ralston that I finally learned how to put a plan in place that is both solidly grounded in core business values and fluid in its implementation.

In the short time since I attended, I’ve already led my team to undertake dramatic shifts in our planning process, and improve staff accountability and bottom-line performance.”

The Scaling Up Business Growth Workshop focuses on the four major decision areas every company must get right: People, Strategy, Execution, and Cash. You and your leadership team will invest a full, productive day focusing ON your business rather than IN your business.

You will receive a series of powerful, simple one-page tools, including the One-Page Strategic Plan™ and the Rockefeller Habits Checklist™, which more than 40,000 firms around the globe have used to scale their companies successfully – many to $1 billion and beyond.

Running a business is ultimately about freedom. Scaling Up shows business leaders how to get their organizations moving in sync to create something significant, while enjoying the climb to success!

Join us for our next Scaling Up Business Growth Workshop in Columbus, OH on November 8, 2017, 8am – 5pm

To learn more and register your team, go to or contact Ann Ralston, or 614-561-5273.

– Gary Ralston, © 2017 Ralston Consulting Inc.

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Sunday, February 5th, 2017 Article Archive, Business Insights, Main Page, Process Improvement, Scaling Up Comments Off on What’s your Critical Number THIS Quarter?

2017 – A Brand-New Ending!

– Ann and Gary Ralston
© 2016 Ralston Consulting Inc.

Watercolor by Ann Ralston
(click on image for larger version)

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Contact Us Today

Let’s talk! – more options, here…


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Call me! - Ann Ralston


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